Ross ,has affordable prices on name brands. I think it is an outlet store. This store always full of customers with basketful of goods.
On customer service with cashiers, they are friendly and helpful. My opinion on floor clerks is not good. Even though,they are stocking the floor, they lack courtesy and tact. I am referring,to them having personal conversations with a friend or coworkers, in their earpiece. If, i need help,they seem bothered and will point to an area,so i have a vague idea,what i am looking for,which is no help at all. They speak only Spanish to me and coworkers. They do not smile, eye contact or speak to customers.
Prices r pretty good. It's fairly cramped, selection is not super great. Disorganized feeling in here.
They sell stuff without the proper accessories but refuses to take it back. And the people are really rude. The lines are always long. Not enough people working the registers. The clothes are not even in the right places most of the time. It's a complete mess. I'll go to Midland from now on. I'm sure my money will be valued there.
Great deals but horrible service, I had to carry my son and some items and my husbands arms were full. The guy who helps people at the door didn't offer help but said we couldn't take the basket outside even though we had so much. Rude and non curtious, 1 star because the great prices.
If u r buying large items you can't take carts out of store. Lots of product not organized to find items easily.
Managers,may need to do an "Undercover Boss" to see for themselves.
Ross Dress For Less is a US Clothing Store based in Odessa, Texas. Ross Dress For Less is located at 3887 E 42nd St, Odessa, TX 79762, USA.
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