I needed a ride to the airport , I believe his name was Samson picked me up he was very nice and courteous he got me there in plenty of time, if only American airlines had someone like him the day wouldn't have been to bad. Thumbs up for him and Midessa Taxi.
The woman who answers the calls for this taxi company was absolutely disrespectful asking me crude questions like "Am I high?" when I reverified with her my destination after an hour long wait. She was not helpful at all and was annoyed when I asked her questions that 'required her to work'. I won't ever use this taxi company as long as she's disrespecting clients. I had called around 11:30am, 11-07-2017
Called in the morning a few minutes before the agreed time, just to make sure. No answer after repeated calls to them.
Called the night before needing a ride to the airport for a 5am flight.
The worst customer service ever. They take over an hour to get to you. The driver would not even go to blocks out of his way even though we are the customer and we are the ones paying him not the other way around. They act like they are doing us a favor.
Wish i could give these people negative stars... They left me high and dry at HEB with my groceries. They quoted me one hour and i called after one and a half hours only to find out my cab was cancelled. No courtousy call or anything. The operator hung up on me and said figure it out
I wound up driving myself. Woman finally called me back as I was driving to the airport and admitted said "something went wrong with the time". Said taxi was on the way, then said she would send a taxi. Too late to make my flight.
NEVER CALLING THEM AGAIN !
Midessa Transportation is a US Taxi Stand based in Odessa, Texas. Midessa Transportation is located at 4003 S County Rd 1294, Odessa, TX 79765, USA.
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